Warranty

 

bObi is more than a cleaning robot; she is a companion, a lifesaver, and a member of the family.

That is why each bObi purchased from an authorized seller comes with a comprehensive warranty plan and a lifetime of after-sale support.

 

 

 

bObi's health plans at a glance

 

bObi Classic

  • 1-year coverage

  • For a full year after you have purchased bObi, we will cover her health costs, including those of replacement parts.
  • 5-year co-pay

  • For a full 5 years after your purchase, we will subsidize up to 50% of bObi’s health costs.
  • 30-day money back guarantee

  • We are so confident that bObi will exceed your cleaning expectations that if in 30 days you are not impressed by her prowess, we’ll refund the price of your purchase.
  • Coverage plans

  • bObi has multiple extended coverage options from which you may choose.

bObi Pet

  • 2-year coverage

  • For 2 years after you have purchased bObi Pet, we will cover her health costs, including those of replacement parts.
  • 5-year co-pay

  • For a full 5 years after your purchase, we will subsidize up to 50% of bObi’s health costs.
  • 60-day money back guarantee

  • If after 60 days bObi Pet’s increased suction strength, refined navigational algorithm, and luxurious design do not convince you of her superiority, we will refund the price of your purchase.
  • Coverage plans

  • bObi Pet has multiple extended coverage options from which you may choose.

 

 

 

bObi Pet's health coverage

 

To claim warranty services for bObi, you must a) register online within 2 weeks and b) keep the original receipt of your purchase.

What does bObi Pet’s 2-year warranty cover?

bObi Pet’s 2-year warranty covers damages sustained in the manufacturing process, shipping process, or during bObi’s normal use.

This warranty does not cover her consumable parts, such as her brushes, filters, and batteries. It also does not cover damages sustained while using third-party parts or accessories not directly sold by us.

 

How long does the warranty last?

bObi Pet’s warranty lasts for a period of exactly 2 years from the date you first purchased her from an authorized seller.

 

My 2-year warranty is over! Do I have to pay for repair services?

Don’t worry — even after bObi’s warranty is over, we will continue to share her health costs with you, regardless of the reason for the damage. For a full 5 years after you have purchased bObi, we will subsidize 25 – 50% of her health costs.

 

What are bObi Pet's extended coverage plans?

You can add an extended coverage plan to bObi Pet's Standard 2-Year Warranty for complete peace of mind.

 

 


 

 

 

bObi Classic's health coverage plan

 

To claim warranty services for bObi, you must a) register online within 2 weeks and b) keep the original receipt of your purchase.

What does bObi Classic’s 1-year warranty cover?

bObi Classic’s 1-year warranty covers damages sustained in the manufacturing process, shipping process, or during bObi’s normal use.

This warranty does not cover her consumable parts, such as her brushes, filters, and batteries. It also does not cover damages sustained while using third-party parts or accessories not directly sold by us.

 

How long does the warranty last?

bObi Classic’s warranty lasts for a period of exactly 1 year from the date you first purchased her from an authorized seller.

 

My 1-year warranty is over! Do I have to pay for repair services?

Don’t worry — even after bObi’s warranty is over, we will continue to share her health costs with you, regardless of the reason for the damage. For a full 5 years after you have purchased bObi, we will subsidize 25 – 50% of her health costs.

 

What are bObi's extended coverage plans?

You can add an extended coverage plan to bObi Pet's Standard 2-Year Warranty for complete peace of mind.